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Cybercafe - Utrecht, Holland
What can be done to provide Universal Access to the Internet? Various
solutions are being offered worldwide. These solutions include using schools,
public libraries, post and telegraph offices (PTOs), telecenters, and
even cybercafes. With the exception of cybercafes which are found in major
urban centers across the globe catering to ‘wealthy’ tourists,
the ability of a country to implement these solutions can vary greatly.
However, that does not mean that we should not see what is available.
Public schools are a popular solution. According to the Federal Communications
Law Journal (1997), the Telecommunications
Act of 1996 specified that public schools should have Internet access.
In other words, public schools should have the technology needed to connect
to the Internet. It does not specify how teachers and students will learn
to use the equipment nor how the equipment will be maintained or updated.
As Theodore Roszak points out, the richer schools have the better training
and equipment, so access in the public schools tends to “reinforce
a two-tier system of education for the rich and the poor.”
Another popular solution is providing Internet access at public libraries.
While there are concerns with liability issues, this solutions has a lot
of possibilities. Roszak suggested that libraries are our “best
hope of turning the sprawling potentiality of information technology into
a true public utility.” According to a 1998 article in Library Management,
libraries in the United Kingdom are working on providing Internet access.
That is also happening in the United States. One example is the small
library in my hometown of Plainview, Texas.
Some countries are looking to put Internet access points in public PTOs
which have traditionally provided telephone access. Estonia has created
telecenters, or public Internet access points, even on remote islands
in the Baltic sea. As mentioned earlier, cybercafes are a popular access
solution. Cybercafes allow their patrons to access the Internet for a
fixed fee, and this is not a realistic solution for truly equal access.
They cater more to the ‘middle class’ and tourists, but could
be an alternative solution depending on what happens with costs and profits
in the next decade or so.
For more information about access issues, read the article by the Center
for Democracy and Technology. If you are concerned about issues concerning
equal access for those with disabilities, another good article has been
written by The
International Center for Disability Resources on the Internet (ICDRI).
ICDRI and other organizations are working to make sure that the access
debate does not neglect those who have special needs.

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A Question or two
to think about:
What would you do
to help someone else have Universal Access? Would you be willing to have
your tax dollars pay for it? Would you volunteer to help train someone
else? Would you lobby for legislation to control media monopolies?
Would you?
Here are some things
that other people are doing:
What's Working
Doors to Inclusion
Forums for Discussing
Accessibility Issues
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